Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 352.690.2339 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
REST Assured, up to 90 Night Comfort Trial - Since we are not satisfied until you are, we want you to be completely satisfied with your new mattress set. The Comfort Trial duration will depend on the manufacturer and begins the date you receive it. Considering the natural break-in period and some people experiencing an initial adjustment period, we highly recommend you sleep on your new mattress for a minimum of 10 days but do not require it. Purchases made only in the LOCAL DELIVERY AREA may exchange your mattress one-time only and must reselect from a mattress from the original store (or online) you purchased from. We want you happy. Accordingly, we strongly encourage an exchange of equal or greater value. If you go up in value, there are no fees. You will only be responsible for the difference amount plus the additional sales tax. If you go down in value, we will refund the difference amount plus the applicable sales tax from the difference, this will incur a 9% fee of the returning mattress. The manufacturer law tag must be attached and returning mattress must be free of any soils and/or stains, if not this Comfort Trial is null and void. We must transport the bed being picked up, even if you picked the original order up yourself. There are no Comfort Exchanges or Returns on: any purchases(s) made outside of our LOCAL DELIVERY AREA, odd sizes, adjustable/power bases, discontinued or closeout beds, floor models, furniture, futon mattresses, pillows, protectors, toppers, linens and/or accessories. Purchases made in our LOCAL DELIVERY AREA may be returned within 30 days of receipt; Sleep Center reserves the right to charge a fair fee of no more than 12% of the Subtotal, to recoup any costs incurred during the sales/refund processes.