The Sleep Center in Ocala, Florida is focused on providing you exceptional customer service and we know that your true feelings about us matter greatly in our success. This is why we encourage our customers to use the listed third party review sites to tell us and the world how we did when you shopped with us.
We don't publish fake reviews here on our website so it is up to you, our customers, to take this step to help us and help fellow mattress shoppers better understand what to expect when they visit our professional mattress showroom. It's our goal to make shopping for mattresses easy on you and we want the review process to be easy on you, too. When you use a third party review site, you are always in control of your review. We can't manipulate any of it or alter your rating, which means we cannot publish fake reviews. You should always be cautious of websites that simply post their own reviews directly, as these are mostly considered fakes. Thank you for taking the time to leave your honest review of your experience with us.
No pressure salesman (Jonathan) who gave honest advice, and even informed us of the perks, such as trial period, no delivery charge, and even tax-free werkend. He's quite knowledgeable in the different brands, models, structure, and even the competition. Best mattress store experience. I do recommend this place. We did decide to go for the mattress purchase here. - Raul F.
Both sales and delivery / setup personnel were very personable, and accommodating...No sales pressure at all. We got the product we needed. Very satisfied.. - Terry G.
Jonathan Grant helped me and my wife test out mattresses for over 2 hours, he was extremely patient and understanding. - Michael H.
Sales, Not pressured! Patient, Excellent Service! - Dee K.
One of the best shopping experiences U had in the area. My wife and I did our due diligence and shopped just about every mattress store there is in and around Ocala. We ended up purchasing a mattress with The Sleep Center after dealing with a bunch of unfriendly and unhelpful businesses and sale people. Best place to purchase mattresses. Toby Harper helped us and he was an amazing gent. - TJ W.
The salesman Devin was not pushy, gave us comfort in knowing he was there to help us and just wanted us to be happy. That's how you get folks to spread word and become repeat customers. - Gary G.
I'm a very fussy consumer, I don't buy new things often so when I do it's a big deal. This store has great employees, they fit my needs, they where patient with me through the whole process. They delivered it when I wanted it and made special arrangements to call me ahead of time so I could met them at my home. The two young gentleman that came were so polite and helpful . It really was just a wonderful experience and they where easy to work with. Well done - Donna V.
Great place great prices!! Ask for Will when you go in!! - Robyin M.
- Stephanie G.
We upgraded from a queen to a king with an adjustable base and moved the queen we purchased exactly 14 years ago from Sleep Center into our son’s room. LOTS of joy in our house thanks to Sleep Center in Ocala!! - Allison C.
Good prices, very clean store, and very friendly staff. - Pam C.
I have to say that I am completely satisfied with the service and commitment of the Sleep Center here in Ocala. The manager Wil, as well and the other sales people have been top notch in my opinion. My first mattress did not work for me, since I needed a more firm mattress (although my husband thought it felt great). They accommodated us with a comfort switch new mattress with very little cost for the exchange. Every bit of communication was respectful, and their desire to make us completely happy was their first concern. I highly recommend this store if you are in the market for a new mattress.... sleeping like a baby in Ocala..... ZZZZZZ - Teresa P.
We had a great experience! Jay (our sales associate) was super helpful but not pushy. We found everything that we needed and at a great price. I would recommend them to anyone and everyone! Great job Sleep Center! - Chelsi H.
Been to both locations in ocala and I gotta say they are the best by far of all places me and my fiancé checked out... If your looking for a mattress in ocala definitely go here in the Walmart plaza location by 484 mike was excellent answered all questions we had and didn't make us feel pressured into buying and very down to earth and honest and made us feel like it was about us and what was comfortable instead of pushing the most expensive on us and saying its the best...of course the other is the main store and is much bigger, Toby and Will are your best salesmen there, the same sales expierence there I just think that other places need to do what they are... Honestly when the time comes I'm definitely buying from sleep center and I'll be a repeat customer... Hope this helps someone in making a decision :) sweet dreams!! - Heather H.
- Maria G.